We care deeply about customers and value your feedback. E-mail us at firstname.lastname@example.org with your questions and we promise to answer as soon as we can.
How do I get my tracks on your app?
If you're an artist or label and want your tracks up on the site, sign up at SoundCloud, make sure you entered a location in your profile, and upload your stuff. In a few moments your tracks will end up on the page of your location.
What does it cost to use the application?
It depends on the contract with your carrier, a track usually weights around 5MB so depending on your contract one listen costs thereafter. Many contracts also has a max cost limit. Contact your carrier for more information.
I get an error message when trying to play a track?
This can happen for a few reasons; Make sure you have a working internet connection, you need at least 3G or WiFi for the streaming to work. Sometimes the artists removes a track and it takes a while for us to be notified. Since we depend on third party services for our content it happens that they don't respond, this is in most cases temporary so try again in a few minutes.